1. Hello Peg, Thank you for doing the important work to caring for others. If you have not already done so, I suggest you call Tai Cheng at their toll free number 800-655-8141. Ask them to check for an account your resident would have set up when sending the money order.

    Make certain he was ordering the DVD program. Tai Cheng is also sold as an online product. The user must have an internet connection and log on to watch the training.

    I am assuming he ordered after watching Dick Van Dyke. The plan is also sold at Amazon.com. You will want to confirm he did not send the money order to Amazon. Hope this helps. Wish you well, -Robert

  2. peg Chadbourne

    I work in a residential home for mentally challenged adults. One of my residents sent a money order for $75.00 for the Dick Van Dyke video, however, he did this on his own and we don’t believe he put a return address on the outside of the envelope. He has asked me to send another $75 via the internet, but if there is any chance that he will be receiving the video from his first order, I don’t want him to spend more money as his budget is low.

  3. Hi Geraldine, thank you for your interest. The phone numbers vary depending on what channel you watched the infomercial. There are two ways to get what you want. You can go direct to Amazon.com and buy the program and get it with DVD’s. Here is the link to click if you want to check it out at Amazon,===> http://amzn.to/2vxljP3.<<=== They sell about 1,000 course packets each month. You can also call the main toll free number 800-715-9058. The Amazon product is the same as the one you'll get if you call. You need to pay attention to the price they quote on the phone. You will also need to watch what they want to add to your sale. They may want you to sign up for an on-line version, no DVD's. That means you must use the internet to watch the training on your computer or iPad. Second, they will want to sell you private, online coaching. Some people love it, but others don't like getting pushed to buy extras. All in all, the program is wonderful. You won't regret it. Wish you well, Robert

  4. Geraldine Camp

    I want the tai Chang Dick Van Dyke advertises that is for seniors. I was able to get part of the phone number but not all. (934 2608). I called that was told I need an area code which I did not have.

  5. Hi Linda, Thanks for checking in here. Tai Cheng will have various plans and offers through out the year. I have heard from readers who have called the toll free number and are sold more expensive products. A normal practice for many businesses. They call it an up sell. The Amazon.com offer runs around $75 all the time. It is called the base kit. It is a DVD plan with manuals. The offer you saw may be a web based plan. You will need an internet connection to watch the videos. You will most likely receive the manuals as ebooks. Here is a link to Amazon if you want to compare what is included in the offers. http://amzn.to/2tmZ9hh . I hope this helps. I wish you well. Robert

  6. Lynda Failla

    the tai chang program is advertised omtv for 3 payment s of 19.99 why is it differernt here?

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